Ask Leo

• How to Avoid Ransomware
  Posted on Monday August 10, 2026
  Ransomware can lock up every file on your computer and hold it hostage until you pay. I'll discuss defenses that work, why backups are your best insurance, and why you should never, ever pay the ransom. Continue Reading »
• Is Using the Cloud Safe?
  Posted on Saturday August 08, 2026
  Is the cloud really dangerous, or is that just a lack of understanding? I'll break down what "the cloud" actually is, why it's no riskier than email or online banking, and the simple habits that keep your data safe no matter where it lives. Continue Reading »
• A One-Step Way to Lose Your Account Forever
  Posted on Friday August 07, 2026
  Most people who lose an account never get it back, and it's usually their own fault. I'll discuss why alternate email addresses and phone numbers are the key to account recovery, and the habit most people forget that locks them out for good. Continue Reading »
• Why Ask Why?
  Posted on Thursday August 06, 2026
  Wonder why software makers make the choices they do? Me too. But asking "why" rarely brings relief... except in one case. Continue Reading »
• How Do I Change My Windows PIN?
  Posted on Wednesday August 05, 2026
  Changing your Windows sign-in PIN isn't a setting in your Microsoft account; it's set on each device. I'll show you where to find it, why a PIN is safer than you might think, and when you should change it. Continue Reading »
• My Email Is Hacked. How Do I Fix It?
  Posted on Monday August 03, 2026
  Getting locked out of your own email is scary, and the fallout can spread to your bank, social media, and contacts. I'll walk you through the steps to take right now: recovering your account, locking it down, and protecting everything connected to it. Continue Reading »
• I Got a Pop-Up Virus Warning. Is My Computer Infected?
  Posted on Saturday August 01, 2026
  A big pop-up that claims your computer is infected and pushes a specific download cleanup tool can be scary. I'll show why these warnings almost always come from a website, not your PC, and what steps will keep you safe from real threats. Continue Reading »
• My Machine’s Full of Malware; Should I Get a New Computer?
  Posted on Friday July 31, 2026
  If malware has you ready to give up and buy a new computer, don't. I'll explain why your old one can be completely restored to a malware-free state, using steps to wipe out even the worst infections without spending a dime on new hardware. Continue Reading »
• Is it Safe to Allow Remote Access?
  Posted on Thursday July 30, 2026
  Is it safe to allow a tech support company to control your computer from far away? It depends on who they are, how you found them, and whether they called you first. I'll share the one rule you must never violate. Continue Reading »
• How Do I Tell If an Email Was Written by AI?
  Posted on Wednesday July 29, 2026
  Does that email feel a little off? Maybe AI wrote it, maybe it didn't. I'll discuss why the old warning signs are disappearing and what matters when judging any message. Continue Reading »